by Holly
Wow, we’ve fallen off the wagon, haven’t we??
I keep thinking of great things I want to post but most of them have a picture to go along with them. We don’t put our pictures on the computer and even if we did, I don’t know how to put them in the blog. Justin keeps forgetting, so… no posts.
So I thought I would bore you all with what my day has been like so far. I’ve committed to a renewed effort of focusing on work while at work and leaving the email and blog world till after 4 (this comes in handy since I work on a quota system!)
Anyway, I work for an insurance company, reviewing medical claims. We pull them up based on their aging status and priority in a program called Get Work. We look at the documentation for each claim in a program called Image, which has been scanned in to eliminate the paper trail. That background given, our inventory of backlogged claims has been mounting for weeks as the units that send us work have been cleaning house and sending us junk we shouldn’t even be seeing. Its bad enough that we’ve been asked for voluntary overtime, and if that doesn’t work, we’ll move on to mandatory overtime.
Sounds simple enough, right? No. Image hasn’t been working for the last 2 hours and we aren’t able to work at all. Its like I can hear the inventory count clicking and spinning out of control as we continue to get dumped on and can’t even defend ourselves! Aaagggghhh!!!!!
So that’s my day. How are you?
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8 comments:
Well, you can all relax now. Our program came back to life not long after I posted. :)
H
Well I can understand. The state created a new and better program for all the counties to use for voter and election processes. They problem is that it is very slow. They have been working on it and after the latest patch to 'fix' things I processed 'three' people all day!!! In the old system I could process three people in 10 minutes. At this rate all the counties as creating a backlog of work with election two months away. Not good at all....
The life and times of a computer user... Sure they are great, but I've never had a piece of paper lock down or a book refuse to open! Ha!
H
One of my bosses is having this problem where his Outlook contact list is supposed to sync with his PDA, which it does, only it duplicates everything. Right now he's got 6 copies of each of his contacts. Luckily I'm not the person charged with fixing this. Love computers. :-)
By the way, uploading pictures isn't that hard. I was scared at first, but now i love doing it.
Yesterday things got really, really slow. No orders came in after 2:30, which isn't completely out of the ordinary for a Friday. However, around 4:20 or so, someone figured out that the fax machine was out of paper! So I got to play catch-up the last half hour of the day! :)
Just wanted to pop in and say how glad I am you came to see us! We loved having you here and I can't wait until next time! :)
Hey guys...come join the month of April! Hope all is well :)
Ok, where are you? I have waited patiently...:) Just kidding. I do miss you though...
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